We want to remind you that the bonus is credited from the moment you open your Level Up account. However, you need to pass the following steps to be able to start trading:
1) Verify your email address;
2) Connect your Facebook account;
3) Pass a quick trading test.
In case you have fulfilled all the steps above, please, make sure that you are trying to open your bonus account on the MetaTrader5 trading platform.
Also, please, kindly check if you are using the correct trading password.